What happens after I place my Microsoft Office download order?
After you place your Microsoft Office download order you will receive a Shipped Confirmation email from us within 15 minutes. On this confirmation email, on the top of email will appear your Download Link and your Product Key. Click the download link to start the process of downloading your software. Follow the instructions and you are on your way!
Helpful Tips:
- Remember the email address you use to create your Microsoft Account. This email address will be tied to your Product Key. When signing into your Microsoft account, only this email will allow you access your your download purchase.
- When going through the academic verification stage, if you have a school email address than ends with ".edu", use this email address and select the "Verify by using my School email address" option. This is the easiest way to be verified as Microsoft uses your .EDU email address as proof of your academc status. You can select one of the alternative ways to be verified, but this is the easiest. (Make sure you have access to this school email account, as your Verification Code will be emailed to this .EDU school email address.
- Make sure you don't use your Product Key when prompted to enter your Verification Code. This is a common mistake, as both codes look similar. Same goes for entering your Product Key (provided by us that is found on your Shipped Confirmation email).
- If you don't receive your Verification Code and have already gone through the Verification Process, please contact Microsoft Support. ThinkEDU does not have access to your
Verification Code and only Microsoft can provide you this.
- Contact Microsoft Support at: https://academic.getmicrosoftkey.com/Support (Click "Customer Support").
Note: Microsoft Office 365 requires Windows 7 or higher operating system. It will not work with Windows Vista, XP or earlier versions. Office 365 can also be installed on Macintosh computers with Mac OS X 10.5 (Leopard) and above.
